Privacy Policy

This is the Privacy Policy of RedCard Digital B.V. (hereinafter referred to as “RedCard Digital”, “we”, “us” or “our”), a company whose address is Bargelaan 200, 2333 CW Leiden. RedCard Digital is registered with the Chamber of Commerce under number 85781002. Our privacy policy explains how we collect, use, share and protect information related to our website redcard.digital (the “Service”). We collect this information when you visit our website using your computer, tablet or cell phone (“Computer”). We process personal data in a manner consistent with the General Data Protection Regulation (the “GDPR”), legislation based on the GDPR and other current privacy laws.

By using the Service, you understand and agree to the collection and use of information in accordance with this Privacy Policy. Our Privacy Policy applies to all visitors, users and others who access the Service (“Users”).

What types of information do we collect?

Information you provide

We collect the following information that you provide directly to us: Communications between you and RedCard Digital (for example, we may send you emails about the Service);

Information about the log file

We collect information your browser sends when you visit our service. This log file information may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our Service you visit, the time and date of your visit, the time you spend on these pages, and other statistics.

Analysis services (non-personally identifiable information only)

We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons and other information that helps us improve the Service. The tools use “cookies,” text files placed on your device, to collect your log data and behavioral information in an anonymous form. We collect and use this analytical information together with analytical information from other Users so that it cannot reasonably be used to identify a particular individual User. As for Google Analytics, although Google Analytics places a permanent cookie on your web browser to identify you, the cookie cannot be used by anyone other than Google. Google’s ability to use and share information collected by Google Analytics about your visits is limited by Google Analytics terms of use and Google’s privacy policy. You can prevent Google Analytics from recognizing you on your next visit by disabling cookies.

How do we use this information?

We use all the information we have to help us deliver and support our Services. Here’s how:

a. remember information so that you do not have to re-enter it during your visit or the next time you visit the Service;
b. offer, improve, test and monitor the effectiveness of our service;
c. monitor metrics such as total visitors, traffic and demographic patterns;
d. diagnose or solve technological problems;
e. develop and test new products and functions; and

How will this information be shared?

We will not rent or sell your information to third parties outside of RedCard Digital.

Change of control

If we sell or otherwise transfer all or part of RedCard Digital or our assets to another organization (for example, in the course of a transaction such as a merger, acquisition, bankruptcy, dissolution, liquidation), your data collected through the Service may be part of the sold or transferred items. The buyer or acquirer will have to fulfill the commitments we have made in this privacy policy.

Legal requests and damage prevention

We may access, retain and share your information in response to a legal request (such as a search warrant, court order or subpoena) if we believe in good faith that the law requires us to do so. We may also access, retain and share information when we believe in good faith that it is necessary to: detect, prevent and address fraud and other illegal activities; protect ourselves, you and others, including in connection with investigations; and prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, a government investigation, or investigations into possible violations of our terms and conditions or policies, or otherwise to prevent harm.

Safety

RedCard Digital has taken appropriate technical and organizational measures by using the latest technologies to protect your data from loss or unlawful processing. We use safeguards to keep the information collected through the Service secure. However, RedCard Digital cannot guarantee the security of any information you transmit to RedCard Digital or warrant that information on the Service cannot be accessed, disclosed, altered or destroyed. We ask that you do your part to help us. You are responsible for controlling access to emails between you and RedCard Digital at all times. We are not responsible for the functionality, privacy or security measures of other organizations.

International transfer

Your information may be transferred to and stored on computers outside your state, province, country or other government area where data protection laws may differ from those in your jurisdiction. If you are outside the Netherlands and choose to provide information to us, please note that we will transfer the information to the Netherlands. Your consent to this Privacy Policy, followed by your submission of such information, constitutes your consent to that transfer.

Retention period

In accordance with the law, RedCard Digital does not retain data longer than necessary to fulfill the purposes for which it was collected.

Inspection and correction

If you want to know what data RedCard Digital has recorded about you or if you want to change or delete data that you cannot change through your account, please contact RedCard Digital

Third-party applications, websites and services

We are not responsible for the practices of applications, websites or services linked to or from our service, including the information or content they contain. Please remember that when you use a link to go from our Service to another application, website or service, our Privacy Policy does not apply to those third-party applications, websites or services. Your browsing and interaction on third-party applications, websites or services, including those that link to our Services, are subject to that third party’s own rules and policies.

Privacy of children

Our Service does not address individuals under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under the age of 13. If you are a parent or guardian and you know that your children have provided us with personal information, please contact us. If we discover that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information from our servers.

Changes to this privacy policy

We may change or update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to check this Privacy Policy periodically for any changes. Changes to this Privacy Policy will become effective when posted on this page.

How to contact us

If you have any questions about this Service Privacy Policy, please email info@redcard.digital.